Privacy policy

Last updated: May 19, 2026

Who We Are

360 Vibe (“we”, “us”, “our”) operates this website. This Privacy Policy explains what personal information we collect when you use our website, why we collect it, and how we use it.

By using the Services, you acknowledge you have read this Privacy Policy and understand how your information is handled.


What We Collect

We collect information you provide directly when you register via our newsletter form:

  • Full name

  • Email address

  • Phone number (including international dial code)

  • Year of birth

  • Country

  • How you found us


We also collect certain technical information automatically when you visit the site:

  • IP address and device or browser details

  • Pages visited and how you navigate the site

  • Cookie and analytics data (see below)


We do not collect payment card details, billing information, or order data. This website does not process purchases.


Cookies and Analytics

We use cookies and similar tracking technologies to understand how visitors use the site and to improve your experience. This may include Shopify’s built-in analytics and third-party tools such as Google Analytics. You can manage cookie preferences through your browser settings at any time.


Why We Collect It

We use your personal information to:

  • Send you communications about 360 Vibe, partner brands, product launches, and events

  • Respond to your enquiries

  • Analyse and improve our website and services

  • Comply with legal obligations


WhatsApp Communications

If you opt in to WhatsApp communications at registration, we may use your phone number to send you brand updates and marketing messages via WhatsApp. You can opt out at any time by replying STOP to any message, or by contacting us directly.


Who We Share It With

We may share your information with the following parties, for the purposes described above:

  • Shopify - our website hosting and platform provider

  • Analytics providers (e.g. Google Analytics)

  • Email and communication platforms

  • WhatsApp Business API providers (if you have opted in to WhatsApp communications)

  • Professional advisors and service providers who process information on our behalf


We do not sell your personal information.


Relationship with Shopify

This website is hosted on Shopify, which collects and processes certain information about your use of the Services in order to run and improve the platform. Information you submit may be shared with Shopify and processed in countries other than where you reside. To learn more about how Shopify handles your data, visit shopify.com/legal/privacy.


Third-Party Links

This website links to external brand partner pages and platforms we do not operate. We are not responsible for the privacy practices of those sites. Please review their own privacy policies before sharing any personal information with them.


Children

This website is not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it.


Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications


To exercise any of these rights, contact us using the details below. We will respond in accordance with applicable law. You may also have the right to lodge a complaint with your local data protection authority.


Security and Retention

We take reasonable steps to protect your personal information. However, no system is entirely secure, and we cannot guarantee perfect security. We retain your information for as long as needed to provide our services, comply with legal obligations, or resolve disputes.


International Transfers

Your information may be stored or processed outside your country of residence, including by Shopify and other service providers. Where applicable, we rely on recognised legal mechanisms to safeguard such transfers.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to check back periodically.